Digital Urbanism

This online service aims to eliminate the use of paper in all services related to the city’s Urban Management, provide a better experience to Citizens and increase process evaluation transparency, celerity and efficiency.

The Digital Urbanism platform started operating on 23 April.

The applications listed in the table below can now be submitted via the new platform (click on “+”, below), excluding works whose applications were submitted before this date (on paper support or by e-mail).

Applications not listed in the table below must be submitted by email to municipe@cm-lisboa.pt.

How to use the platform:

Three options are available to learn how to use the platform and submit new applications:

Attending a detailed training course taught by one of our service professionals.

Downloading the user manual which describes all steps involved in submitting applications.

Visiting the Lisbon City Council´s Youtube channel and following the tutorials, which are published on a regular basis

If you have any particular questions, talk through our service team through the contact information below. Should you still have doubts, book a technical service meeting (face-to-face or remote).

Where can requests be submitted?

Visit LojaLisboa.pt to register or login and click on Urbanism

Contact information:

If you have any doubts or questions, call us on 808 203 232/218 170 552 (Mon-Fri, 8:00am - 8:30pm) or contact us by e-mail, at municipe@cm-lisboa.pt or through our chat service.