Digital Urbanism

This online service aims to eliminate the use of paper in all services related to the city’s Urban Management, provide a better experience to Citizens and increase process evaluation transparency, celerity and efficiency.

How to use the platform:

Three options are available to learn how to use the platform and submit new applications:

Attending a detailed training course taught by one of our service professionals.

Downloading the user manual which describes all steps involved in submitting applications.

Visiting the Lisbon City Council´s Youtube channel and following the tutorials, which are published on a regular basis

If you have any particular questions, talk through our service team through the contact information below. Should you still have doubts, book a technical service meeting (face-to-face or remote).

Where can requests be submitted?

Visit LojaLisboa.pt to register or login and click on Urbanism

Contact information:

If you have any doubts or questions, call us on 808 203 232/218 170 552 (Mon-Fri, 8:00am - 8:30pm) or contact us by e-mail, at municipe@cm-lisboa.pt or through our chat service.